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AGENCY TO FLEE. rental apartment residence coquette zeedijk from 27/10 to 03/11; heating broken 2X during the week: 17° in the living room and freezing shower! in return, asked for free cleaning. Refused on the grounds that I have to speak to the owner... on the phone, you are taken from one employee to another and then cut off the conversation. conclusion: I clean it myself (on my arrival, the apartment is not very clean) and that the LEROY agency does not dare to charge me €90 for cleaning when reimbursing my €250 deposit
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A very bad organization! My parents were here for 2 weeks and everything was thoroughly cleaned before leaving. It was even cleaner than when they arrived! 2 months later they only receive a bill (after calling/emailing) stating that everything was very dirty! We had this ourselves a few years ago. You pay €90 cleaning costs and you can't claim anything against it. It's outrageous that this is possible and that they do this. Never again Leroy for our family! Tip: take photos or a video with date and time!
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