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Very very bad experience with this agency, new apartment rented via the agency for 2 years. It started very badly with hidden problems in the apartment (backflow from the toilets linked to poor plumbing, work in the lower apartment supposed to last "a few" months and which lasted more than a year).
Very poor communication with the agency, in fact my guarantor (not at all the person to contact in the event of a problem and especially before even trying to contact me) received a call one morning to tell him that I was being expelled of the apartment by falsely accusing me of:
-Drug traffic
-A fight that took place in the apartment's common areas
leaving trails of blood all over the hallway
-The fact that I was arrested by the police and taken to the
police station
Indeed all this had happened to our neighbors, whom I obviously did not know at all but before checking anything our guarantor received a call wrongly accusing us of what I mentioned above. Agency which seems managed by amateurs who know nothing about it. If I had the possibility to give 0 stars it would be done.
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Palmina is an excellent real estate agent who combines professionalism, rigor and enthusiasm. We are delighted to have worked with her to sell our house.
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