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Outstanding service. Thomas is correct and friendly. When I arrived (a bit early but that was okay) I was immediately offered a drink. Everything was gone over well and was clear. Thank you!
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I had a great collaboration with Marte Vanommeslage.
Very friendly and welcoming, explained everything to me and even though I pressed a bit for the moving date, she was so helpful and understanding. 💯
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Thank you for the professional and friendly approach. Fast, correct and friendly people. We are very satisfied with our new place. Thanks again Jasmin!
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If you want to sell your home, look no further. Axel Lenaerts and his team will help you with everything that is required and needed these days, professionally, without a doubt, even if you were on holiday like us, they arranged everything down to the last detail, which was not easy after all. .
A top team!! Thank you very much for the incredible collaboration
Sylvain and Jenny
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1 week after leaving the rental property, after insisting, receive a black and white copy of the description of the place upon leaving. 3 weeks later I received a completely different version with much higher amounts. They get the maximum out of it when they leave their rental property. Unfortunately, a tenant cannot do much against the elite.
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I made an appointment on Wednesday to look at an apartment. On the day itself they let me know that it will be ten minutes later. That in itself is not a problem. When I arrived at the apartment I was told that the lock on the door was broken and I could not view the apartment.
I think that if the advertisement has been on Alex Lenaerts' website since the beginning of October, then this problem should already have been known. In addition, I also think that an Alex Lenaerts employee should check everything a day in advance or a few hours in advance before receiving people. This way these problems could be prevented.
I came from far away especially to view this apartment. Then getting the message that you can't get in is just nonsense to me.
Update:
I was invited this morning to come and look at the apartment that same evening. Thomas —the real estate agent— was very friendly, professional and answered all my questions. I thought that was great! Although I am not sure if I will be allowed to rent the apartment, I am willing to increase my one star rating to four stars.
Update 2:
I got the apartment! Thank you to Thomas for making this possible. Five stars!
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Our experiences with renting an apartment were very positive. Professional approach and good, proactive follow-up of the file by the employees of this office.
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