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The owners of our previous rental apartment always arranged the transfer of residents via Sinjoor. To be honest, both the service in arranging entry and exit were very unpleasant.
In 2017 we found a rental apartment through the Sinjoor office on the Bredabaan. We were then put under enormous pressure to sign the contract as quickly as possible and without any questions asked. The broker even threatened to choose other candidate tenants. Fortunately, we kept a cool head because we found an irregularity in the contract, which was supposedly a standard rental contract. In a complex sentence, two words were switched in order, so that we would ultimately be liable for wear and tear in the apartment. This was not at all in accordance with rental legislation at that time. When we informed the broker about this, he acted as if his nose was bleeding. However, it seemed clear that this was not just ''accidental''.
When we left, the owner and Sinjoor demanded that we immediately allow home visits, even though they still had more than 3 months to find new tenants. Our baby was barely 1 month old at the time and it felt like our fragility at that time was not taken into account.
When planning the site description, they wanted to decide everything above our heads, without our involvement. We demanded more respect and fortunately in the end we were listened to. Another time was agreed, which ironically the real estate agent did not communicate properly to his customer (the owners), meaning that the landlord himself could not be present at the location description.
Maybe not a bad office if you have them as a customer, but be careful if you rent something through them, I would say.
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Big thanks to the Sinjoor team, and especially to Yves, who helped us fantastically with the purchase of our new apartment. No question was too much for Yves and he was available at any time. We greatly appreciate his professionalism and dedication. We are grateful for his guidance and support throughout the process. Thanks again to the whole team for their excellent service!
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We bought our apartment in Antwerp through Yves. He guided us well during the purchase. The Sinjoor Makelaars are a reliable party to purchase your real estate from. Toppers!
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Sinjoor's real estate agent achieved everything that was agreed upon during the first meeting in a short time
Thank you Niko for selling our apartment.
You have successfully completed this sale in a professional manner with respect for our wishes.
Best regards
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Douwe van Sinjoor recently helped me with both the search and the entire process of purchasing my apartment. The communication and assistance with this was very good. A wonderful experience and highly recommended!
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Had very bad experiences. They threaten with the peace court if you don't want to pay something that is actually for the landlord. The apartment got super dirty and now they are making a fuss about the extractor hood, which still felt a bit greasy even though we had completely cleaned it. If you had a comment about something being wrong, they either don't answer or are super unfriendly on the phone. Bad experience ever!